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At Primary Medical, our team is dedicated to providing quality, compassionate, and patient-centred care. From the moment you walk through our doors, you'll be supported by experienced professionals who work together to ensure you receive the best possible medical service.
Practice Manager
The Practice Manager oversees the clinic’s daily operations, ensuring everything runs smoothly. They manage scheduling and liaise with healthcare providers to optimise your visit. They handle staffing, maintain compliance with medical regulations, and oversee administrative systems and budgets. Think of them as the conductor behind the scenes—keeping Primary Medical efficient, well-managed, and focused on patient care.
Nurses
Our Registered Nurses and Enrolled Nurses are essential to your care. They:
- Perform patient assessments (vitals, symptom checks)
- Prepare and assist during procedures (e.g., wound care, injections)
- Administer immunisations and medications under doctor supervision
- Provide health education and advice, helping you manage ongoing conditions
- Coordinate patient care, follow-up appointments, and share information with GPs
They are the friendly, supportive hands guiding patients through their day-to-day healthcare needs.
Reception Staff
Our reception team is your first point of contact at Primary Medical. They:
- Greet patients with warmth and professionalism
- Manage bookings, appointment reminders, and check-ins
- Coordinate telehealth and referral arrangements
- Handle billing and payment processes
- Answer calls and direct enquiries—helping you access the right service, right on time
They are the friendly face and voice ensuring smooth communication, efficient service, and a stress-free visit.
